BENEFITS ENROLLMENT
Let Us Help
Whether Members want additional support understanding their benefits or just need extra guidance in choosing what works for them, our Benefit Advisors are here to help. With the highest level of Member support and benefits communication, our solutions offers the ability to provide personalized assistance throughout the enrollment process—whether for open enrollment, new-hire onboarding, acquisitions/divestitures or individual custom plans.
At Hueman Kind, we’re able to offer the enrollment support and benefits communications a Member needs to better utilize their specific health care needs. Through our in person or virtual solutions, Members have the opportunity to be more engaged and educated on their benefits options. The solutions are designed to increase Member understanding of benefits, optimize personal decision-making and create an overall exceptional Member experience.
BENEFITS ENROLLMENT
One-on-One Enrollment
Guidance
Hueman Kind offers one-on-one guided sessions with licensed Benefit Advisors to meet the unique needs of any Member, in person or virtually. With personalized support; educating on benefits, assisting with the selection of plans, and delivering consistent contact and communication, our team provides customized solutions for a variety of enrollment events.
Enrollment
Benefits Advisors provide a link between insurance companies and Members, finding insurance policies that best meet Member needs.
Benefit Advisors typically perform all or some of the following tasks:
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Evaluate insurance applications
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Determine insurance premiums for Members.
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Meet with Members, including individuals representing various companies and employers.
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Assist Members in settling claims.
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Offer financial planning services.
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Update and maintain records.
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Handle private health information in a sensitive and professional manner.
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Enroll Members into health/accident/sickness/Medicare/Medicaid/Long-term Care Policies
Claims Assistance
Benefits Advisors help with Claims
Call Claims In: At the time of a claim, a Benefits Advisors can really come in handy. Our Benefits Advisors can make the claims process go smoother; calling claims into the service center for Members. Sometimes filing a claim can be a tedious and annoying process. Skip that part of the process by letting our Benefits Advisors take care of it for you.
Give Claim Advice: Benefits Advisors can also give valuable advice when it comes to insurance claims. If you have recently had multiple claims, a Benefits Advisors can go over a Member's specific situations to determine the most cost-effective route for them to go. In some cases, it is not filing the claim.
Assist with a Claim: Sometimes a claim may not be going well. Letting a Benefits Advisor know about the issue could help get it resolved faster. Member's issue with a claim could involve a number of different things. Advisor are good at resolving miscommunication issues and other common claim problems.